Sorry... We do not have the time to provide personal support to the those who have questions about Kombucha but have no intentions of being one of our customers.
Do not ask us email questions about your Kombucha if you have obtained them from another source; Research your question via the use of the search engines or contact those who provided you with your original culture. You can also ask questions of our virtual personality. Assunta as she might be able to help you.
If you are one of our customers and you are seeking support please briefly describe in the email message below how we packaged the cultures we sent to you when you send us your message. This will help verify that you are our customer. Likewise, if you are a potential customer with a good faith intention to purchase cultures from us please feel free to ask questions. . . . Thanks!